1. Introduction and About Us

• This website is owned and operated by Polestar Drivers Club Ltd, a company registered in [England and Wales] under company number 17262885. Our registered trading address is 82A James carter Road, Mildenhall, IP28 7DE
• These terms apply to all purchases of goods through our website to the exclusion of any other terms.

2. The Contract

• When you place an order on our site, you are offering to buy goods from us. We will send you an order acknowledgement email; however, this does not mean your order has been accepted.
• The contract between us is formed only when we dispatch the goods and send you a dispatch confirmation email.

3. Goods, Pricing and Availability

• We make every effort to ensure that the descriptions, colours, and sizes of our goods are as accurate as possible. However, there may be minor variations.
• Prices shown are in British Pounds (GBP) and are inclusive of VAT (if applicable). Prices and delivery charges are subject to change, but changes will not affect any order already confirmed.
• If a product is out of stock, we will notify you as soon as possible and offer an alternative or a full refund.

4. Payment

• We accept payment via Visa, Mastercard etc. Payment must be cleared in full before the goods are dispatched.

5. Delivery and Risk

• Delivery options and costs will be presented to you during the checkout process.
• Risk of damage to or loss of the goods passes to you upon delivery. Ownership of the goods passes to you only when we receive payment in full.

6. Cancellation and Returns (Consumer Rights Directive)

• Membership fees are non-transferable and are not eligible for any refunds.
• You have the right to cancel your merchandise contract for any reason without penalty within 7 days of receiving your goods.
• To cancel, you must inform us at [email protected] within this 7-day window. You then have a further 7 days to return the goods to us at your own cost.
• We will issue a refund (including standard delivery charges) within 14 days of receiving the returned goods. Deductions may be made if the value of the goods has been reduced as a result of handling them more than necessary.

7. Faulty or Damaged Goods

• By law, we must supply goods that are of satisfactory quality, as described, and fit for purpose.
• If your goods are faulty or damaged on arrival, please contact us at [email protected] to arrange a return, repair, or replacement.

8. Limitation of Liability

• We are not responsible for any indirect or consequential losses. Our total liability to you for any losses shall not exceed the total price paid for the goods.
• Nothing in these terms limits our liability for death or personal injury caused by our negligence or for fraud.

9. Governing Law

• These terms and conditions are governed by the laws of [England and Wales / Scotland / Northern Ireland] and any disputes will be subject to the exclusive jurisdiction of its courts.